PAYMENT: VISA, Master Card, PAY PAL or personal checks only. (Allow 10 days for checks to clear). No CODs or money orders, please. Ground Shipping/Handling/Insurance: $6.95 Alaska, Hawaii, Canada: $9.95 - International:$14.95 Premium shipping: Express Mail Overnight: $19.95. Email us for current next day and 2-day rates UPS rates. Shipping discounts for multiple item orders. See Guitar Mania page for shipping charges on these products. WARRANTY: ONE YEAR LIMITED MANUFACTURER'S WARRANTY ON QUARTZ MECHANISM. Keep your sales receipt. In the unlikely event your watch should require warranty service, email us at sales@wristrock.com to obtain an RMA number (Return Material Authorization). Return product with RMA# clearly marked on the outide of the shipping carton. WristRock will expedite your repair (or replacement), and return it to you freight prepaid. You will also receive a coupon for free shipping on a future order for your inconvenience. All initial failures within 30 days of purchase will be replaced whether you bought direct or from one of our authorized dealers. Any evidence of misuse, abuse, carelessness, or tampering will void warranty. These novelty watches are not intended for rugged applications. Keep your watch free from exposure to extreme temperatures, chemicals, shock, or water. Use care in putting on or taking off the watch so as not to bend the band fasteners or detach them from the leather strap. Finally, you get the watch to run by pushing in the stem on the right side of the watch face. Don't forget to carefully remove this plastic protector before you push the stem in. It's installed so that the stem doesn't get pushed in during shipment and waste your battery life. SERVICE: Service is to be performed by authorized WristRock technicians only. Any attempt to repair by unauthorized personnel will void your warranty. PRICE POLICIES: * Returns subject to a restocking fee. No returns accepted after 30 days from date of invoice. * No price protection on sale prices. SPARE PARTS PRICE LIST: Lower leather band: $ 4.50 Upper band w/string assembly: $ 6.50 Crystal: $ 5.50 Battery: $ 2.50 Guitar case $ 5.00 Non-warranty: $ 6.50 + parts Don't settle for junk from auction sites! CD Pirates and Garage Sailors are not jewelers! "Manufacturer warranty" (not Gibson... duh, they make guitars) is on quartz mechanism only; you pay freight BOTH ways, and you wait 4-6 weeks! All to save how much? WristRock products are backed by our 1-yr warranty, return freight paid, and in less than 5 days! * For more information on these policies, please email sales@wristrock.com.